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Tag Archives: visitor goals

Exploring Transparent Engagement- Inspiration From German Customer Service

Ask ex-pats about the differences between America and Germany, and customer service will be on the list. For those used to the American model, where polite staff and friendly transactions are expected and the customer is always right, the German approach can leave something to be desired. In fact, when I surveyed some of my…

08/08/2013 in Connections, Engagement, Ideas, Museums, Visitors.

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